Last updated: February 21, 2025
At India Germinal Med Connect, we attach the utmost importance to protecting your personal data. This policy explains what information we collect, why we collect it, and how we protect it.
1. Who are we?
India Germinal Med Connect is a platform for medical tourism in India and the import of medical products.
Our website: www.igmedconnect.com
Contact email: contact@igmedconnect.com
2. What data do we collect?
2.1 Data you provide to us
- Contact form: name, surname, email, phone number
- Quote request: medical information, type of care requested, quantities for professionals
- Newsletter subscription: email address
- WhatsApp conversations: phone number, message content
2.2 Automatically collected data
- IP address
- Browser type and version
- Pages visited on our site
- Time spent on each page
- Connection country
| Data Type |
Retention Period |
| Contact data |
3 years from last contact |
| Medical records |
10 years (legal obligation) |
| Invoices |
10 years (tax obligation) |
| Newsletter |
Until unsubscribe |
3. Why do we collect this data?
- Respond to your requests: process your messages, quotes and questions
- Improve our services: understand how you use our site
- Communication: send you information about our services (with your consent)
- Medical assistance: facilitate your medical care in India
- Invoicing: for professionals and importers
4. Legal basis for processing
- Your consent: for newsletter and marketing communications
- Contract execution: for care and import requests
- Legitimate interest: to improve our site and services
- Legal obligation: to retain certain data (invoices, etc.)
5. Data recipients
Your data may be shared with:
- Partner hospitals and clinics: to organize your care
- Medical equipment suppliers: to process your orders
- Pharmaceutical laboratories: for medication requests
- Technical service providers: site hosting, email sending
We never sell your data to third parties.
6. Transfers outside the European Union
Our services being based in India, your data may be transferred and processed in India. India has data protection laws that we scrupulously respect. For transfers from the EU, we ensure that appropriate safeguards are in place.
Your GDPR rights
In accordance with the GDPR, you have the following rights:
Right of access
Right to rectification
Right to erasure
Right to restriction
Right to portability
Right to object
7. Data security
- SSL/HTTPS encryption throughout the site
- Restricted access to personal data
- Firewalls and intrusion detection systems
- Regular backups
- Staff training on confidentiality
8. Cookies
Our site uses cookies to improve your browsing experience. By continuing to browse our site, you accept the use of cookies in accordance with our policy.
- Essential cookies: necessary for site operation
- Analytical cookies: to understand how you use the site
- Preference cookies: to remember your choices (language, etc.)
9. Special case of medical data
Medical data is sensitive data. We only collect it with your explicit consent and solely within the framework of your care project in India. This data is:
- Transmitted only to health professionals involved in your care
- Stored securely and confidentially
- Never used for commercial purposes
10. Contact us
For any questions regarding this policy or your personal data:
- Email: contact@igmedconnect.com
- WhatsApp: +91 88003 13958
- Mail: India Germinal Med Connect - Data Protection, Mathura Road, New Delhi - 110001, India
Last updated: February 21, 2025